Operational infrastructure
The workflow behind every test, coordinated end to end.
- Test configuration
- Order management
- Fulfillment workflows
- Sample status
- Laboratory processing
- Results reporting
Lab testing API & integrations
Lab Testing Integrations for Telehealth and Digital Health Platforms
ReachWell connects diagnostic testing to your platform through operational workflows and supported integration options — from test configuration and orders through fulfillment, sample status, laboratory processing and results reporting.
Talk to Our TeamIntegration capabilities
Integration scope is confirmed with each partner during implementation.
- Partner platform connectivity
- Secure data exchange
- API-based workflows, where available
- Event notifications, where supported
- Configurable reporting
- Technical implementation support
ReachWell does not currently publish a self-serve public API, SDK or sandbox. Technical capabilities are scoped per program.
Frequently asked questions
Can telehealth companies integrate lab testing into their platforms?
Yes. Telehealth companies can connect diagnostic testing to virtual care through ReachWell's operational workflows, which cover test configuration, order management, kit fulfillment, sample status and results reporting. Integration options depend on the partner's platform and program requirements, and ReachWell provides technical implementation support to scope the right approach. Specific integration capabilities are confirmed during partnership discussions rather than assumed in advance.
Does ReachWell offer a diagnostic testing API?
ReachWell supports API-based workflows where available, along with partner platform connectivity, secure data exchange and configurable reporting. Exact technical capabilities depend on the program and are scoped with each partner during implementation. ReachWell does not publish a self-serve public API or sandbox today, so companies interested in integrating lab testing should contact the team to discuss their requirements and the options that fit.
Can ReachWell handle kit fulfillment and laboratory processing?
Yes. ReachWell supports the operational workflow from kit assembly and shipping to customers through sample return and laboratory processing. Samples are processed by the appropriate accredited laboratory partner, and results are delivered through the configured reporting experience. This lets partner brands focus on their customers and care model rather than managing logistics, lab relationships and sample handling on their own.
Ready to Bring Diagnostic Testing to Your Brand?
Tell us what you're building and we'll help scope the right partnership structure.